Shipping policy
Advanced Dimensions ships to addresses within the contiguous United States. In-stock orders placed by 2:00 PM Eastern on a business day ship the same day. Orders placed after 2:00 PM, or on weekends and holidays, ship the next business day.
Shipping options
- Free Ground: free on orders of $100 or more. Most orders arrive in 2 to 5 business days, depending on distance.
- Ground (orders under $100): $4.90.
- 2-Day: $40. Delivered within 2 business days of shipping.
- UPS Next Day Air: $120. Delivered the next business day after shipping. Next-day orders must be placed by 2:00 PM Eastern to ship that day. No Saturday delivery.
- Hand Delivery and On-Site Setup: $10,000. A team member drives your order to you and sets it up. Call us to confirm availability.
iCON iCS systems. iCS systems and large iCS accessories ship free by ground, with 2-Day ($150) and UPS Next Day Air ($450) available at checkout.
Transit times are carrier estimates measured from the ship date. Weather and carrier delays are outside our control.
Alaska, Hawaii, U.S. territories and international. Contact info@advanceddimensions.com for rates and transit times. For international orders, the recipient is responsible for any duties, taxes, or customs fees.
Tracking. We email your tracking number as soon as your order ships. If you have not received tracking within one business day, contact info@advanceddimensions.com.
Damaged or lost shipments. Inspect your order on delivery and contact us right away at info@advanceddimensions.com or 800-774-6102, so we can work with the carrier to resolve it.
Questions about shipping? Email info@advanceddimensions.com or call 800-774-6102, Monday through Friday, 9:00 AM to 5:00 PM Eastern.